Making the Most of Your Expired Voucher

Understanding Your Expired Voucher

We understand that sometimes plans change, and vouchers may expire. At our resort, we strive to provide the best experience for our customers, even when vouchers have passed their expiry date. Here's how you can make the most of your expired voucher:

Promotional Value Expiry: Once your voucher has reached its expiry date, you can no longer redeem it for its original promotional value. However, that doesn't mean your money goes to waste.

Face Value or Base Value: The amount you paid for the voucher, often referred to as the face value or base value, never expires. Let's say you initially paid $10 for your promotional package. Even after the voucher has expired, it remains valid for the $10 you invested.

Using Your Expired Voucher: You can still make use of your voucher by using it as a credit towards the full price of our products or services. This way, no money is lost, and you can enjoy the same value you originally intended.

Redeeming Your Expired Voucher: To make the most of your expired voucher, simply bring it with you to our resort. Our dedicated staff will gladly apply the voucher's credit towards your purchase. When you visit, remember to bring all codes, note the value amounts, and be prepared to provide the expiration date to our cashier. This ensures a seamless and hassle-free experience.

We value your business and want to ensure you get the full benefit of your voucher, even if it has expired. If you have any questions or need assistance with your expired voucher, please don't hesitate to contact us. Your satisfaction is our priority.

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